Frequently Asked Questions
Any South African citizen or permanent resident who is 18 years or older,
employed or self-employed, and meets our affordability criteria can apply.
You will need a valid South African ID, latest payslip, three months’ bank
statements (or bank transaction accesss) and proof of residence.
The application takes about 10-15 minutes to complete. Once submitted,
our team will review it and assessment process begins.
We will notify you via email or SMS regarding the outcome of your application.
If approved, our team will contact you with next steps.
Applications are assessed as quickly as possible once all required documents have been received and verified.
No. We do not charge any upfront application fees.
We assess your income, expenses, and financial commitments in accordance with the National Credit Act.
Yes. Self-employed applicants can apply with 6 months’ bank statements and the required supporting documents.
If your application is declined, we will notify you of the outcome. You may reapply if your financial circumstances change.